Introduction to Human Resources - Recruitment and Retention

  • Defining recruitment
  • Factors that affect recruitment
  • Defining the process
  • Review of policy/procedure re:  recruitment
  • Vacancy review
  • Review job description
  • Review compensation
  • Post and advertise
  • Short-list applicants
  • Interview process
  • Prepare
  • Interview
  • Summarize and select
  • Orientation
  • Retention and recognition initiatives

Introduction to Human Resources - Employee Relations

  • Working in an unionized environment 101
  • Bargaining units at SJCG
  • The collective agreement
  • What do I do if I get a grievance?
  • Investigating complaints/investigation template
  • Harassment/workplace violence
  • Performance Management
  • Having the difficult conversation
  • Principles of Conduct/Just Culture Decision Tree
  • Attendance Management
  • Salary and benefits 

Introduction to Finance

  • Overview of finance services
  • Management Information System structure
  • Budget cycle
  • Monitoring
  • Forms 

Introduction to Purchasing

  • Overview of structure of procurement
  • Overview of operational purchasing
  • Policies and procedures
  • Directives
  • Regulatory framework

Introduction to Materiels Management

  • Ormed review
  • Top up
  • Service delivery
  • Disposal/storage process
  • Product Evaluation Committee

 Introduction to Planning and Performance

  • Overview of department, roles and function
  • Accreditation
  • Performance

Introduction to Building Services

  • Work requests
  • Space planning
  • Requests for keys
  • Use of personal equipment
  • Waste management
  • New telephone
  • New signage
  • Pest control
  • Battery recycling

Introduction to Environmental Services

  • Structure of Housekeeping Services
  • Structure of Laundry Services
  • Housekeeping and Laundry services provided
  • Movement of assets
  • Recycling/shredding
  • Interior pest control/exterior window cleaning
  • Future directives/additional sites

Introduction to Informatics

  • Logging In/Your password/confidentiality and auditing
  • Need help?  Call the Service Desk!
  • Email basics/file management
  • HEAT Forms
  • How and when to use
  • Information Technology/Information Systems and Human Resource requests
  • Project requests and asking for informatics resources

Introduction to Policies and Procedures, Research, Research Ethics and Library

  • Policies and procedures
  • Centre for Applied Healthcare Research (CAHR)
  • Research Ethics Board (REB) 
  • Library

Introduction to Corporate Learning and Clinical Practice and Learning

  • Orientation
  • Education support and making requests
  • Central Education Fund
  • Mandatory education
  • Elective education
  • Role of Professional Practice Leads

Introduction to Occupational Health and Wellness

  • Overview of Occupational Health and Wellness services
  • Physiotherapy services/referral process
  • First Aid Station locations - roles and responsibilities
  • Short term disability management program - roles and responsibilities
  • Transitional Return to Work Program
  • Corporate Wellness Committee

Introduction to Occupational Health and Safety

  • Supervisor’s Health and Safety Awareness training (includes: Internal Responsibility System, Occupational Health & Safety Act,  workplace position legal responsibilities, New Experimental Experience Rating)
  • WSIB Return to Work Roles and Responsibilities for managers and supervisors